Policies

12 Month Guarantee Policy

At JRR Plumbing & Heating Ltd, we stand by the quality of our work and are committed to providing exceptional service. To give you peace of mind, we offer a 12-month guarantee on all our plumbing and heating services.

Complaints Policy

We aim to deliver outstanding service, but we recognise that issues can occasionally arise. If you have a complaint, we want to address it promptly and fairly. Our Complaints Policy outlines how to submit a complaint, the process we follow to investigate and resolve it, and how we ensure a satisfactory resolution. For more information on how to make a complaint and our approach to resolving it, please consult our Complaints Policy on our website.

Equality & Diversity Policy

We are committed to promoting equality and diversity within our workforce. Our Equality & Diversity Policy outlines our approach to ensuring that all employees and job applicants are treated fairly and without discrimination. We strive to create an inclusive environment where everyone has equal opportunities and is valued for their unique contributions. For more details on our commitment to equality and diversity, please review our policy on our website.

Health & Safety Policy

At JRR Plumbing & Heating Ltd, health and safety are paramount. Our Health & Safety Policy ensures that all our operations are conducted in a safe manner, protecting our employees, clients, and the public. We adhere to all relevant health and safety regulations and continuously review our procedures to maintain the highest standards. For detailed information on our health and safety practices, please refer to our Health & Safety Policy.

Privacy & Cookies Policy

At JRR Plumbing & Heating Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. Our Privacy & Cookies Policy outlines how we collect, use, and safeguard your data. We use cookies to enhance your experience on our website and to analyse site traffic. For detailed information about our data practices and your rights, please review our Privacy & Cookies Policy on our website.