Meet the Team

Owain Rowlands

With over a decade of hands-on experience as a Mechanical Engineer, Owain has honed his expertise across the oil and gas sector and the automotive industry. His extensive on-the-ground knowledge includes safe procurement, health and safety compliance, inventory management, and system planning. Owain’s attention to detail and commitment to timeline adherence ensure that projects are completed on time and to the highest standards.

Benjamin Russell

Benjamin brings over ten years of experience in renovation, decorative finishes, and surface treatments. He is renowned for his ability to source industry-leading materials, managing projects on both national and international scales. His meticulous approach and vast knowledge of finishing techniques make him an expert in delivering high-quality, aesthetically refined results.

Rhys Jones

Rhys has accumulated six years of experience within the legal sphere and systems management, primarily in intelligence-related fields. He now serves as Operations Supply Manager, working closely with Jac in the emergency repairs sector. Rhys’s expertise in operational efficiency ensures that emergency repair services run smoothly and efficiently, even in high-pressure environments.

Jac Jones

With seven years in the UK Civil Service and an MA in Political Science, Jac has spent the last four years as the Director of an emergency repair company and a property professional. A specialist in compliance and regulatory issues, Jac also excels in public speaking and business development management (BDM). His diverse skill set and leadership in emergency repair operations make him a key player in driving company growth and ensuring regulatory adherence.

About Us

Trusted Plumbers and Heating Engineers in the North West of England & North Wales

At JRR Plumbing & Heating, we are your go-to experts for all your plumbing, heating, and home repair needs across the North West of England and North Wales. Whether you’re looking to install a new boiler, need general plumbing services, or require a variety of home repairs, our experienced team is here to ensure your requirements are met with the highest level of professionalism and expertise.

We specialise in the installation of gas, LPG, and oil boilers, as well as offering a full range of plumbing services, including power flushes, boiler maintenance, and leak detection. In addition, we handle appliance repairs, emergency callouts, and various home repairs, making us a one-stop solution for your home’s comfort and safety.

As a Gas Safe and OFTEC registered company, our work is fully compliant with industry standards, giving you peace of mind. Our reputation is backed by our customers, and we’re proud to be highly rated on TrustATrader.com.

Unsure about which boiler is right for your home? Our knowledgeable team is ready to provide expert advice and guide you towards the best solution for your heating and hot water needs. At JRR Plumbing & Heating, we’re not just plumbers—we’re partners in ensuring your home’s comfort and functionality. Your satisfaction is our priority.

Our Story

At JRR Plumbing & Heating, our story began in 2024 with a shared vision and a bold leap from corporate life. Rhys, Benj, Jac, and Owain—four experienced professionals with a combined 30 years in the industry—decided to leave behind the constraints of corporate roles to create something truly special.

United by a commitment to deliver outstanding service, we founded JRR Plumbing & Heating with a clear mission: to provide top-notch plumbing and heating solutions in a fair and socially responsible manner. Our goal is to set new standards in customer service and craftsmanship while maintaining integrity and respect for the communities we serve.

With decades of experience among us, we bring a wealth of knowledge and a fresh perspective to every job. We’ve dedicated ourselves to building a company that prioritises quality, fairness, and responsibility, ensuring that every customer receives not only expert solutions but also a positive and reliable service experience.

As we continue to grow and evolve, our focus remains on delivering excellence and fostering strong, lasting relationships with our clients. At JRR Plumbing & Heating, we’re more than just a team of plumbers—we’re your trusted partners in creating a safe, comfortable, and well-maintained home.

Thank you for joining us on this exciting journey. We look forward to serving you with the dedication and expertise that defines us.